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Open-source case management

interCOMM

What is interCOMM?

 

interCOMM is a high performance full featured court case management system
in the cloud that can be configured for any court.

interCOMM can be extended and integrated with other 3rd party systems through an extensive application programming interface (API).

interCOMM is available on flexible pay-as-you-go terms providing cost effective access to justice with no capital outlay.

interCOMM Dashboard
“The world’s best case management system is built by a British SME and exported around the world”

Mark Beer OBE, CEO DIFC Courts (Dubai)

Mobile enabled

 

interCOMM has a ‘responsive’ design which means it works on all form-factors. Forms can be completed anywhere and at any time via a mobile phone.

V

5

Coming soon …

Our latest version 5 will be released in Q4 2017. Please sign up to our newsletter to receive updates and special pre-launch offers.

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Drag ‘n Drop Form Builder

Build attractive, easy-to-use, feature rich forms that work on all devices including mobile phones.

Listings (Court Diary)

The interCOMM Listings functionality allows users to manage multiple judges diaries from a central location. The diary is packed with advanced purpose built features.

The paperless court

 

interCOMM process automation eliminates the need for paper in courts.

Beautiful data visualisations

interCOMM includes numerous data visualisations that are easy to readm to help court management keep on top of KPI’s and statistics. Data can be exported in CSV format to Excel or most other 3rd party reporting tools.

Court Fees

Manage court fees and payments. Fees are calculated and charged automatically. Payments can be made electronically via PayPal. Credit facilities and Direct Debits are also supported.

Note – Integration with other payment engines is possible. See our implementation services section below.

Alerts

Parties can subscribe to receive an alert whenever there is activity on a case they are watching.

Workflow

 

Configure flexible workflows for each form.

Workflows generate prompts to inform parties about the court rules.

 

Automate processes to ensure your customers get a consistent, timely response to routine actions freeing time for your staff to provide high quality value-added services for more challenging issues.

 

Hosting options

 

interCOMM can be hosted in the cloud or on customers own managed servers.

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Integration

 

Prepare documents using specialist productivity suites then upload them to the interCOMM case record.

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Access to Justice

 

interCOMM provides customised dashboards for court staff, the judiciary and the legal community. In the interests of transparency, the general public are able to search for cases and interrogate the court diary without having to visit the court.

interCOMM can be configured to inform the growing number of “Litigants in Person” about court rules and procedures in order to help keep the case progressing in a timely manner.

Sectors

interCOMM was primarily designed for law courts however the core functionality is applicable to a much wider market. Any organisation that seeks to digitise services through electronic forms with integrated case management can benefit from interCOMM.  Here are some examples:

  • Arbitration
  • Visa management
  • License management
  • Will registration
  • Local Authorities
  • Charities
  • Tribunals
  • Mediators
  • Police
  • etc
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Easy deployment

 

interCOMM v5 is built for easy deployment using the very latest Docker microservices architecture.

Continuous Development

 

Visionhall are continuously developing the interCOMM platform, adding new features and optimising others to embrace the very latest technologies. Visionhall are able to deploy new releases and patches nightly to ensure our customers always have the most up-to-date system.

Implementation Services

 

Visionhall provides specialist tailored professional services to support customers in the implementation of the interCOMM Platform. Services include business analysis, process-redesign and integrations into any line-of-business system. Visionhall consultants also help customers drive channel shift and deliver efficient digital services, through our extensive experience since 2005.

Setup / Configuration

For customers who do not have the resources to setup and configure a system, Visionhall are able to help.

Data Migration

Visionhall can build data migration tools to import data from existing legacy systems. Our tools perform data cleansing to enhance the quality and integrity of the original data.

Workshops

We can host workshops for all stake-holder groups.

Bespoke form design

Visionhall can build bespoke web forms featuring a range of advanced feaures designed to enhance the user experience, reduce data input and improve data quality.

Support

Training

Visionhall will design a bespoke training programme for each customer. Training can be delivered to groups or individuals, in person or on-line.

On-line Chat

Visionhall can provide a real-time live chat support service to assist court staff. As an optional extra we can extend that service to the wider user community of lawyers and litigants-in-person.

Workshops

We can host workshops for all stake-holder groups.

Video

We are producing a growing library of instruction videos.

Free Trial

interCOMM licenses are available on a pay-per-use basis which means organisations can start to offer advanced digital services at a very affordable cost which only grows over time in line with business development.

Contact us for a demo and a free trial.

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